gosentivra

gosentivra Logo

Cookie Policy

Last Updated: March 2025

gosentivra uses tracking technologies to make your experience smoother and help us understand how people interact with our spreadsheet financial management tools. This policy explains what we track, why we track it, and how you can control these settings.

We're straightforward about our practices. No hidden surprises or complicated jargon—just clear information about how we collect and use data when you visit gosentivra.com.

What Are Tracking Technologies?

Tracking technologies are small pieces of data that help websites remember your preferences and understand visitor behaviour. Most people know them as "cookies," but they come in several forms.

Types We Use

Our site relies on a few different tracking methods to function properly and deliver the experience you expect:

  • Standard browser cookies that store small text files on your device
  • Session identifiers that keep you logged in while you work
  • Local storage elements that remember your interface preferences
  • Analytics tags that help us understand which features matter most
  • Performance trackers that identify technical issues before they affect you

Some of these expire when you close your browser. Others stick around longer to remember your settings next time you visit.

How We Use These Technologies

Different tracking tools serve different purposes. We've organized them into categories so you can see exactly what each type does.

Essential Operations

These keep the site working. They handle login authentication, security verification, and load balancing across our servers. Without these, you wouldn't be able to access your spreadsheets or save your work.

Functional Preferences

These remember your choices—like which currency format you prefer or how you've customized your dashboard layout. They make return visits more convenient by restoring your personal settings.

Performance Monitoring

These help us spot technical problems. If a particular feature loads slowly or causes errors, performance tracking tells us where to focus our improvements. The data is aggregated and doesn't identify you personally.

Usage Analytics

These show us which tools get used most often and where people tend to get stuck. This information guides our development priorities and helps us design better financial management features.

Specific Examples of What We Track

Being vague doesn't help anyone. Here are concrete examples of the information we collect through tracking technologies:

Account Management

When you log in, we store an encrypted session token. This lets you navigate between different spreadsheets without re-entering your password every few minutes. It's standard practice for any site with user accounts.

Interface Customization

If you rearrange your dashboard widgets or change your number formatting preferences, we save those choices. Next time you visit, everything appears exactly as you left it.

Error Detection

When something breaks—a formula that won't calculate or a chart that won't render—our tracking catches the error details. This helps our developers reproduce and fix problems faster.

Feature Usage Patterns

We track which financial tools get clicked most often. For instance, if everyone uses the budget projection feature but rarely touches the tax calculator, that tells us where to invest development time.

Page Load Performance

We measure how long it takes different pages to load. If the reporting section consistently takes longer than other areas, we know to optimize those database queries.

Third-Party Tracking

We don't load advertising networks or social media trackers on gosentivra.com. However, we do use a few external services that place their own tracking elements:

  • Analytics platforms that help us understand traffic patterns and user demographics
  • Performance monitoring services that alert us when server response times slow down
  • Customer support tools that connect your help requests with your account history

These third parties operate under their own privacy policies. We've chosen providers who align with our data protection standards, but you should review their policies independently if you want complete transparency.

Managing Your Tracking Preferences

You have several options for controlling what gets tracked. The trade-off is that blocking certain technologies might limit site functionality.

Browser-Level Controls

Every modern browser lets you block or delete cookies. The settings location varies, but the functionality is similar across platforms.

Chrome, Edge, and Chromium-Based Browsers

  1. Click the three-dot menu in the top-right corner
  2. Navigate to Settings, then Privacy and Security
  3. Select "Cookies and other site data"
  4. Choose your preferred level of blocking or clear existing cookies
  5. You can also add gosentivra.com to an exceptions list if you want selective blocking

Firefox

  1. Open the menu and select Settings
  2. Go to Privacy & Security in the left sidebar
  3. Under Enhanced Tracking Protection, choose your preferred setting
  4. Click "Manage Exceptions" to whitelist or blacklist specific sites
  5. The Cookies and Site Data section lets you clear stored information

Safari

  1. Go to Safari menu, then Preferences
  2. Click the Privacy tab
  3. Adjust the "Prevent cross-site tracking" option as desired
  4. Click "Manage Website Data" to view and remove stored items
  5. Safari blocks most third-party cookies by default

Keep in mind that blocking all cookies will probably break your login session. You won't be able to access your financial spreadsheets or save any work. If you choose aggressive blocking, consider adding gosentivra.com to your browser's whitelist.

Mobile Application Tracking

If you use our mobile app, similar tracking occurs but through different mechanisms. Mobile operating systems have their own identifier systems that work alongside traditional cookies.

iOS Settings

Apple devices use an Identifier for Advertisers that you can reset or limit. Go to Settings, then Privacy, then Tracking. You can disable cross-app tracking entirely or manage permissions on an app-by-app basis.

Android Settings

Android uses a similar advertising ID. Navigate to Settings, then Privacy, then Ads. You can reset your advertising ID or opt out of personalized ads altogether.

Even if you disable these identifiers, our app still needs basic functional tracking to sync your spreadsheets and maintain your session. Disabling advertising IDs mainly prevents third-party marketing networks from building cross-app profiles.

Data Retention Periods

Different types of tracking data have different lifespans. Here's how long we keep various categories:

Session Cookies

These expire when you close your browser or after 24 hours of inactivity, whichever comes first. They're strictly for keeping you logged in during active use.

Preference Cookies

These last up to two years. That's long enough to remember your settings between visits without accumulating outdated information indefinitely.

Analytics Data

Aggregated usage statistics are retained for three years. This gives us enough historical data to spot long-term trends without hoarding unnecessary information.

Performance Logs

Error reports and performance metrics are kept for 18 months, then automatically purged. We need this data long enough to identify recurring technical issues, but there's no reason to keep it forever.

Updates to This Policy

We update this policy when our tracking practices change. Major revisions will be announced through email notifications to active users. Minor clarifications might happen without individual notice, but we'll always update the "Last Updated" date at the top of this page.

If we introduce new categories of tracking or start working with additional third-party services, we'll revise this policy before implementing those changes. You'll have the opportunity to review the updates and adjust your preferences accordingly.

Australian privacy regulations require that we maintain accurate records of our data collection practices. This policy serves as our public commitment to transparent tracking. If you notice any discrepancies between what this document describes and what our site actually does, please let us know immediately.

Questions about our tracking practices or want to discuss your specific privacy concerns? Our team can walk you through the technical details.

Get in Touch